Billing and plans

Billing is one of the main responsibilities for school admins.

Plans

There are three main plan states:

• Free
• Pro
• School Essential

For school customers, the main documented school offer is:

• base school plan
• extra teacher slots
• extra student blocks

What the billing area shows

School billing pages can surface:

• current plan label
• whether access is active, in grace, or canceling
• renewal or access-until date
• usage counts for students, teachers, and AI generations
• per-plan limits
• add-on totals
• Stripe or manual billing source

Billing actions

The billing area can include actions such as:

• change plan
• update add-ons
• sync billing state
• Stripe checkout
• Stripe customer portal
• billing usage
• support-led grant, cancel, and repair actions when needed

Operational recommendation

School admins should review billing regularly when:

• student count is growing
• you need more teaching seats
• AI generation usage is increasing
• payment issues could push the school into grace or downgrade status

Access control

On school plans, billing is intentionally restricted. Teachers are directed to ask the school admin rather than changing the school subscription themselves.